WASP Global — Automated Onboarding

Customer Onboarding.
Reimagined.

From manual chaos to 5-minute automated provisioning — powered by AI

See How It Works ↓ signup.waspglobal.co.za ↗
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The Old Way

The old way was costing you
more than time.

Manual onboarding wasn't just slow — it was a revenue leak, a staff burden, and a compliance risk hiding in plain sight.

⏳

Days of Back-and-Forth

New customers waited days while staff chased documents, verified IDs, and manually created accounts across multiple systems.

✍️

Manual Data Capture

Every new signup required someone to retype customer details into billing, CRM, and provisioning systems — with human error at every step.

📭

Documents Lost in Email

Contracts, ID copies, and proof of residence disappeared into inboxes. Compliance became a quarterly scramble, not a system.

The New Reality

One page. Five minutes. Done.

The customer signs up on their own. No staff. No follow-up. No errors. The system handles everything from identity verification to service activation.

1

Package Selection

Customer picks their internet package — residential or business.

2

Identity Verified

SA ID validated in real time. No waiting for a human to check it.

3

Documents Uploaded

Proof of residence and any supporting docs captured and stored.

4

Signature Captured

Cryptographic digital signature applied. Legally binding. Instant.

5

Provisioned

Account live. Service active. Customer connected. Zero staff involved.

Under the Hood

While the customer clicks Submit...

  • Customer account created in billing system
  • Internet package assigned with correct tariff
  • All documents filed against the account
  • Debit order configured
  • E-mandate generated for legal compliance
  • Service agreement PDF produced and attached
  • Zero. Staff. Involved.
Live Automation Pipeline
Splynx CRM — Account Created
Tariff Engine — Package Assigned
Document Store — Files Attached
Debicheck — Mandate Registered
PDF Engine — Contract Generated
Provisioning — Service Activated
All steps complete in under 5 minutes. Every time. No exceptions.

By the Numbers

The results speak
for themselves.

0
Provisioning Time Average time to fully provision a customer
0
Manual Steps Required after customer submits
0
Compliance Rate Document compliance on every submission

Under the Hood

Built on a real stack.
Not a demo.

Real-time SA ID Validation Google Places Autocomplete Cryptographic Digital Signature Splynx CRM Integration AI-Assisted Development Legal Compliance Built-in

Every component was built and deployed by an AI agent team in a single two-week sprint — directed by a human who knew exactly what good looked like.